Process quality can be measured in two dimensions: process effectiveness and process efficiency.

Question

Quizplus · Accepted Answer

Process quality can indeed be measured in two dimensions: process effectiveness, which refers to the degree to which a process achieves its intended outcome, and process efficiency, which refers to the amount of resources (such as time, money, or materials) that are required to achieve the desired outcome. Both of these dimensions are important for ensuring that processes are not only effective, but also efficiently use resources.

Process Quality Can Be Measured in Two Dimensions: Process Effectiveness