When a shop work order is described as a policy adjusted, what has occurred?
A) it is covered by OEM warranty
B) some labor time has been written off
C) it is in payment default
D) the technician's work is excellent

Question

Quizplus · Accepted Answer

When a shop work order is described as "policy adjusted," it typically means that some labor time has been written off or not charged at the full rate, often as a goodwill gesture or to correct a mistake.

When a Shop Work Order Is Described as a Policy