Organizational citizenship behaviors are not part of an employee's job description but contribute to the effectiveness of the organization.

Question

Quizplus · Accepted Answer

Organizational citizenship behaviors are voluntary actions taken by employees that are not explicitly required in their job description but contribute to the overall effectiveness and well-being of the organization. These behaviors can include things like helping co-workers, showing extra effort, exhibiting positive attitudes, and participating in company activities. While not required, they are highly valued by employers because they help to promote a positive work environment and can enhance overall productivity and success.

Organizational Citizenship Behaviors Are Not Part of an Employee's Job