Service design is a conceptual exercise that identifies consumer wants and develops actions to satisfy those wants.
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Q4: Product-oriented process design is characterized by low
Q5: A process-oriented arrangement features high volume-low variety
Q6: Process-oriented designs are inflexible in terms of
Q7: Equipment utilization is low in process-focused facilities
Q8: Product-oriented designs have high variable costs and
Q10: Service design is the combination of a
Q11: Process design is the way equipment and
Q12: The goal of a product-oriented process is
Q13: The typical fast food restaurant such as
Q14: Dell Computers produces many varieties of computers
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