Statistical quality control applies statistical sampling to monitor the performance of a product or service made by a process and to look for normal variations.
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Q18: Companies spend the most money on external
Q19: Nonstatistical tools such brainstorming, process mapping, and
Q20: Check sheets, run diagrams, and Pareto charts
Q21: A run chart may be a natural
Q22: A Pareto chart identifies the numerous, most
Q24: The two types of variations in any
Q25: A special or assignable cause is one
Q26: Common causes are natural factors that cause
Q27: Data about any quality control problem is
Q28: An X-bar chart tracks the average proportion
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