What do need satisfaction, problem-solving, and consultative selling approaches have in common that mental states and stimulus-responses approaches do not?
A) adaptive selling
B) value orientation
C) continued affirmation
D) balanced empathy

Question

Quizplus · Accepted Answer

Need satisfaction, problem-solving, and consultative selling approaches all involve adapting to the specific needs and wants of the customer or client. They prioritize finding solutions and building strong relationships over rigid adherence to a predetermined sales pitch or script. In contrast, mental states and stimulus-response approaches rely on predetermined scripts and responses, which can be less effective in building rapport and trust with the customer. Value orientation, continued affirmation, and balanced empathy are also important aspects of successful selling, but they are not directly related to the differences between these four selling approaches.

What Do Need Satisfaction, Problem-Solving, and Consultative Selling Approaches Have