With the outsourcing arrangement comes a severing of direct control of employee work quality; decreased worker commitment, loyalty, and competence can occur, which ultimately compromises productivity.

Question

Quizplus · Accepted Answer

Outsourcing involves transferring control of certain tasks or functions to an external company or provider. As a result, the outsourcing company may have less direct control over the quality of work produced by outsourced employees. Additionally, outsourced employees may not have the same level of commitment or loyalty to the outsourcing company as they would for a direct employer. These factors can ultimately compromise overall productivity.

With the Outsourcing Arrangement Comes a Severing of Direct Control