Although defensiveness is an understandable reaction to an uncomfortable situation, learning how to cope with defensive communication, both our own and that of others, can lead to greater confidence as a communicator.

Question

Quizplus · Accepted Answer

Defensiveness can hinder effective communication, so learning to identify and manage defensive communication can improve our communication skills and increase our confidence as communicators.

Although Defensiveness Is an Understandable Reaction to an Uncomfortable Situation