Which of the following best describes the types of control that are exerted by bureaucracy? Please select all that apply.
A) Impersonal
B) Indirect
C) Face-to-face
D) At a distance

Question

Quizplus · Accepted Answer

With a small group of people, control can be direct, face-to-face, and personal - the boss will know all of the workers personally. As an organization grows in size, however, bureaucratic hierarchies mean that control is exerted at a distance, passing indirectly through layers of hierarchy rather than direct orders being given, and enforced by impersonal rules and procedures rather than personal face-to-face contact.

Which of the Following Best Describes the Types of Control