Content data differentiates social media information system (SMIS) from Web site applications.
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Q1: The number of second- and first-tier community
Q2: Connection data is data about relationships.
Q10: Content data is data and responses to
Q14: The three roles of organizational units in
Q16: Social networking procedures in organizations are more
Q18: A viral hook is an inducement for
Q22: In social CRM, the relationships between organizations
Q25: Social CRM is more structured and controlled
Q38: Social media is static in nature, and
Q40: The primary risk of peer-to-peer support is
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