Filtering messages can occur unintentionally and lead communicators to miss out on information they need.

Question

Quizplus · Accepted Answer

Filtering messages can occur both intentionally and unintentionally, and it can affect the communication process by distorting or completely blocking the intended message. When people filter messages, they focus on some aspects of the message while ignoring or downplaying others, which means that some information might be missed or misinterpreted. This can be a problem, especially when the omitted information is crucial to understanding the message or making informed decisions.

Filtering Messages Can Occur Unintentionally and Lead Communicators to Miss