In an adjustment message, the use of a(n) ____________________ line to identify the previous correspondence is optional.
Correct Answer:
Verified
Q90: Messages that offer thanks, recognition, or sympathy
Q90: When a message is written to identify
Q91: You should never send a goodwill message
Q92: When writing goodwill messages, you should always
Q93: A personally written message will have more
Q96: Avoid emphasizing negative words such as error,
Q96: In expressing thanks or responding to goodwill
Q97: I'm sorry for any inconvenience we may
Q98: The first sentence of a direct request
Q98: Business _ are necessary when a permanent
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