The determination and adjustment of the organization's ability to produce products and services to match customer demand is called
A) organizational flexibility.
B) capacity planning.
C) customer satisfaction.
D) MRPII.
E) none of these.

Question

Quizplus · Accepted Answer

Capacity planning involves determining an organization's ability to produce goods and services to meet customer demand. It includes determining the necessary resources and adjusting them as needed to meet changing demand levels. Therefore, capacity planning is the correct answer.

The Determination and Adjustment of the Organization's Ability to Produce