A networked information system that collects, processes, and provides information about an organization's entire enterprise, from identification of customer needs and receipt of orders to distribution of products and receipt of payments is called a(n) __________.
A) customer relationship management system
B) business performance dashboard
C) enterprise resource planing system
D) wiki
E) performance taillight

Question

Quizplus · Accepted Answer

An enterprise resource planning (ERP) system is a networked information system that collects, processes, and provides information about an organization's entire enterprise, from identification of customer needs and receipt of orders to distribution of products and receipt of payments. A customer relationship management system (A) focuses specifically on managing interactions with customers, a business performance dashboard (B) is a tool for visualizing key performance indicators, a wiki (D) is a collaborative website for sharing information and knowledge, and a performance taillight (E) is not a commonly used term in the context of information systems.

A Networked Information System That Collects, Processes, and Provides Information