__________ refers to business exchanges or transactions that occur electronically such as B2C, B2B, and C2C.
A) E-commerce
B) E-business
C) Supply chain management
D) Knowledge management
E) Customer relationship management

Question

Quizplus · Accepted Answer

E-commerce specifically refers to the online buying and selling of goods and services, which includes B2C (business-to-consumer), B2B (business-to-business), and C2C (consumer-to-consumer) transactions.

__________ Refers to Business Exchanges or Transactions That Occur Electronically