Jeff is a manager at a paper mill.He has received a grievance from a group of employees who are union members.The grievance claims that a plant rule barring employees from eating during unscheduled breaks is arbitrary and unfair.What should Jeff do?
A) examine the grievants' personnel records
B) agree to make informal changes to the rules
C) discuss the case privately with the union steward
D) make special arrangements with the grievants

Question

Quizplus · Accepted Answer

It is appropriate for Jeff to review the employees' personnel files. However, making informal changes, meeting privately with the union steward, and making special arrangements with employees are considered inappropriate methods for handling grievances.

Jeff Is a Manager at a Paper Mill