A factory worker really wants to move up in the corporation. He does his work, stays late, and is always looking for extra ways to help. He gets passed up for promotion after promotion. This will MOST LIKELY affect his ________.
A) instrumentality
B) valence
C) expectancy
D) equity

Question

Quizplus · Accepted Answer

Instrumentality refers to the belief that if one performs well, then a valued outcome will be received. If the worker is consistently passed up for promotions despite his efforts, his belief in the connection between performance and rewards (instrumentality) is likely to be affected.

A Factory Worker Really Wants to Move Up in the Corporation