What is the first step in determining the appropriate KM solutions for organizations?
A)Prioritize needed KM processes.
B)Identify existing KM processes.
C)Assess contingency factors.
D)Identify needed KM processes.
E)Assess KM infrastructure.

Question

Quizplus · Accepted Answer

The first step in determining appropriate KM solutions for organizations is to assess contingency factors. This includes analyzing the organization's culture, strategy, structure, and technology, among other factors, to determine the most effective KM solutions for that specific organization. Without this assessment, the KM solutions chosen may not align with the organization's goals or fit with their culture and structure. Thus, it is important to assess these contingency factors before moving on to identifying and prioritizing specific KM processes.

What Is the First Step in Determining the Appropriate KM