Determining if current IT technology at an organization is up to date for supporting a KM project is another example of a quantitative assessment.
Correct Answer:
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Q8: The purpose of a KM assessment done
Q9: It may be necessary to establish historical
Q10: An actual decrease in customer service time
Q11: Quantitative measures are more difficult to develop
Q12: Only quantitative measures can be used to
Q14: A convenient way to assess organizational subunit
Q15: The first step in assessment of knowledge
Q16: An important aspect of KM assessment is
Q17: Assessment of KM's impacts is centered on
Q18: KM can impact employees, processes, and products.
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