One of the most important steps to becoming a listening organization is
A) having members take personal responsibility for solving problems.
B) having members fix problems.
C) having members identify those who did things wrong.
D) having members hide their frustrations.

Question

Quizplus · Accepted Answer

Personal responsibility is key to becoming a listening organization. By taking responsibility for solving problems, members can work towards finding solutions together and create a more open and communicative environment. The other options do not promote a listening organization as they focus on blaming and hiding frustrations.

One of the Most Important Steps to Becoming a Listening