Organization C is attempting to manage reactive change within the organization. This organization is radically changing every process through redesigning and rethinking from the ground up. The firm needs a dramatic change in order to survive. Which of the following best captures what Organization C is implementing?
A) Six Sigma
B) continuous improvement
C) reengineering
D) total quality management

Question

Quizplus · Accepted Answer

Reengineering involves radical and dramatic changes in an organization's processes, generally from the ground up, which seems to be the approach taken by Organization C to survive. Six Sigma, continuous improvement, and total quality management all involve ongoing improvements and refinements rather than radical change.

Organization C Is Attempting to Manage Reactive Change Within the Organization