When it comes to social networks, if a company hires salespeople, has a strong customer support system, and engages in public relations, the company is building
A) a strong brand.
B) word of mouth.
C) social capital.
D) sales leads.
E) customer loyalty.

Question

Quizplus · Accepted Answer

The company is building social capital, which refers to the value that is created through social networks, relationships, and interactions with people. By hiring salespeople, having a strong customer support system, and engaging in public relations, the company is establishing and strengthening its connections with customers and potential customers. This creates a network of support and trust that can be leveraged for future business opportunities.

When It Comes to Social Networks, If a Company Hires