The recognition that individual and group behavior is important to organizations was facilitated by the _____.
A) Hawthorne studies
B) scientific management approach
C) systems approach to management
D) Industrial Revolution
E) Theory X framework

Question

Quizplus · Accepted Answer

The Hawthorne studies, conducted from 1924 to 1933 at the Western Electric Company's Hawthorne Works in Chicago, revealed that employee productivity was affected not just by physical work conditions and incentives, but also by social and psychological factors, such as group dynamics and job satisfaction. This sparked the human relations movement, which emphasized the importance of understanding and managing individual and group behavior in organizations.

The Recognition That Individual and Group Behavior Is Important to Organizations