In Thomas Peters and Robert Waterman's book, In Search of Excellence, they found the vital reason for success in the best-run American companies to be:
A) Detachment and an authoritative leader.
B) Intensity of communications.
C) A democratic style that shares the burden.
D) Innovative training by professionals once a year.

Question

Quizplus · Accepted Answer

Intensity of communications was identified as a key factor for success in the best-run companies according to Peters and Waterman's research in "In Search of Excellence." This emphasizes the importance of open, effective communication within an organization.

In Thomas Peters and Robert Waterman's Book, in Search of Excellence