If the problematic content posted on a social networking site represents reasonable criticism of the organization's products or services, the best response would be to ________.
A) leave it
B) edit it
C) delete it
D) rewrite it

Question

Quizplus · Accepted Answer

Reasonable criticism is a legitimate form of feedback and deleting or altering it would not be the best way to handle it. Responding to the criticism with a message of appreciation for the feedback and a plan to address the concerns would be a more appropriate and proactive approach.

If the Problematic Content Posted on a Social Networking Site