Which of the following statements is true of business process designs?
A) Most process designs require people to work in new ways.
B) Business process designs do not involve change in procedures.
C) Business process designs should be accompanied by a change in management.
D) Process designs attract very little employee resistance.

Question

Quizplus · Accepted Answer

Business process designs often involve rethinking and optimizing workflows, which can require employees to change how they work. This can lead to resistance to change and a need for training and support to help employees adjust to new procedures.

Which of the Following Statements Is True of Business Process