Paul thinks that Professor Lee is a poor instructor and finds her class too challenging. After spending hours revising a paper, he tells a friend that the class requires too much time. What perceptual process is affecting Paul?
A) horn effect
B) halo effect
C) actor-observer effect
D) consistency effect
E) self-serving bias

Question

Quizplus · Accepted Answer

The horn effect is influencing Paul's perception. This cognitive bias leads him to view Professor Lee and her class negatively based on one aspect of his experience, in this case, the challenging nature of the class. This negative perception then colors his overall view of the instructor and her course.

Paul Thinks That Professor Lee Is a Poor Instructor and Finds