What skills should a mediator use to help clients move from INTERESTS to POSITIONS?
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Q48: Write a three to four sentence description
Q49: At which phase(s) of the mediation process
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Q51: What does a mediator try to accomplish
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Q54: What is the difference between a need
Q55: How important is the PROBLEM-SOLVING PHASE for
Q56: Two parties have reached an IMPASSE during
Q57: Write a two to three sentence explanation
Q58: Why might it be useful for a
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