Which of the following is an example of a value-creation skill?
A) handling complex relationships with trading partners
B) broadening the scope of the business
C) choosing partners for their ability to exploit related market opportunities
D) substantial investment in infrastructure and capabilities
E) identifying new customer benefits from the customer's view

Question

Quizplus · Accepted Answer

Identifying new customer benefits from the customer's view is an example of a value-creation skill because it focuses on delivering increased value to customers, which can lead to increased customer loyalty and profits.

Which of the Following Is an Example of a Value-Creation