The ________ is a tool for identifying ways to create more customer value.
A) promotion channel
B) value chain
C) brand loyalty index
D) supplier database
E) customer survey

Question

Quizplus · Accepted Answer

The value chain is a tool that helps in identifying process activities that add value to the final product or service that is delivered to the customer. By analyzing each step of the value chain, an organization can identify ways to create more value for the customer, such as improving quality, reducing costs, or increasing customer service. The other options listed are not directly related to identifying ways to create more customer value.

The ________ Is a Tool for Identifying Ways to Create