What has changed employee expectations in many low-level service jobs since the 1980s?
A) Now more than ever, employees can work their way up from entry level jobs into management.
B) Most companies are giving service workers more benefits as the cost of living increases.
C) Service jobs like cleaning are now outsourced and cannot advance within corporations.
D) Salaries paid to service workers have been increasing faster than compensation for management.

Question

Quizplus · Accepted Answer

Since the 1980s, a significant change in employee expectations in many low-level service jobs has been the trend of outsourcing roles such as cleaning. This means these positions are often contracted out to external companies, limiting the opportunities for workers in these roles to advance within the corporations they serve.

What Has Changed Employee Expectations in Many Low-Level Service Jobs