Which two sets of needs are identified in the Herzberg model?
A) needs and wants
B) interests and needs
C) motivators and societal factors
D) motivators and maintenance factors

Question

Quizplus · Accepted Answer

The Herzberg model identifies two sets of needs, namely motivators (factors that increase employee satisfaction and motivation, such as challenging work and opportunities for growth) and maintenance factors (factors that prevent employee dissatisfaction, such as fair compensation and job security). Therefore, option D, which includes the terms motivators and maintenance factors, is the correct answer.

Which Two Sets of Needs Are Identified in the Herzberg