____ is a highly ambitious quality standard that specifies a goal of no more than 3.4 defects per million parts.
A) Benchmarking
B) Balanced scorecard
C) Knowledge management
D) Six Sigma

Question

Quizplus · Accepted Answer

The standard of no more than 3.4 defects per million parts is a key characteristic of the Six Sigma approach to quality management. Six Sigma is a highly structured and data-driven method of identifying and eliminating defects in processes, with the goal of achieving near-perfect levels of quality. Benchmarking, balanced scorecard, and knowledge management are all related to quality management, but they do not specifically address the goal of achieving Six Sigma levels of quality.

____ Is a Highly Ambitious Quality Standard That Specifies a Goal