The frequency of unexpected and novel events that occur in the conversion process refers to:
A) uncertainty.
B) accountability.
C) variety.
D) analyzability.

Question

Quizplus · Accepted Answer

The frequency of unexpected and novel events in the conversion process refers to the variety. Variety refers to the diversity of activities, operations or procedures within the organization. The higher the variety, the higher the frequency of unexpected and novel events that occur, leading to less predictable outcomes and increased uncertainty. Therefore, the best choice is (C) variety.

The Frequency of Unexpected and Novel Events That Occur in the Conversion