When differentiation is high, integration should be high if the level of environmental uncertainty is high.

Question

Quizplus · Accepted Answer

This statement is consistent with the concept of the differentiation-integration polarity in organizational theory. When differentiation is high (i.e., there are many distinct subunits or functions), it can lead to fragmentation and lack of coordination if there is not also a corresponding level of integration (i.e., activities and information are linked and coordinated across subunits). High environmental uncertainty can exacerbate this fragmentation and make integration even more important. Therefore, when differentiation is high and environmental uncertainty is high, there is a need for high levels of integration to ensure effective coordination and adaptation.

When Differentiation Is High, Integration Should Be High If the Level