Boundary-spanning roles:
A) primarily link data to information.
B) buffer the manufacturing department from outside intrusion that would interfere with efficiency.
C) bring into the organization information about environmental changes.
D) move the firm to internationalism.

Question

Quizplus · Accepted Answer

Boundary-spanning roles are responsible for collecting and disseminating information across organizational boundaries. Bringing in information about environmental changes is a key function of boundary-spanning roles, which help the organization to adapt and stay competitive. Option A is incorrect because linking data to information is a function of data analysts, not boundary-spanning roles. Option B is incorrect because buffering the manufacturing department from outside intrusion is not a boundary-spanning role, but rather a function of department managers. Option D is incorrect because moving the firm to internationalism is an organizational strategy, not a function of boundary-spanning roles.

Boundary-Spanning Roles