The process of enabling beneficial changes to be made to the production environment while minimizing service disruptions is called ____.
A) request fulfillment
B) release management
C) incident management
D) change management
Correct Answer:
Verified
Q43: Which technique to diagnose problems reflects the
Q44: Which technique to diagnose problems involves defining
Q45: Resetting passwords, installing pre-approved software, and providing
Q46: Which is true with respect to request
Q47: A _ is a group of people
Q49: What is the service desk's role in
Q50: A _ is a set of tools
Q51: A _ stores configuration records throughout their
Q52: Which is correct about the service asset
Q53: _ is the process of negotiating and
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