A cloud engineer recently applied the troubleshooting process for a major connectivity issue. Which of the following is the FINAL step in the troubleshooting methodology?
A) Document findings, actions, and outcomes.
B) Establish a plan of action to resolve the problem and implement the solution.
C) Confirm the root cause of the issue.
D) Verify full system functionality and, if applicable, implement preventive measures.

Question

Quizplus · Accepted Answer

Documenting findings, actions, and outcomes is the final step in the troubleshooting process to ensure that the information is available for future reference and to help prevent similar issues.

A Cloud Engineer Recently Applied the Troubleshooting Process for a Major