A user notices a laser printer is picking up multiple sheets of paper from one of its paper trays. The problem started last week and has gotten worse. Which of the following is MOST likely the cause of this problem?
A) Separation pad
B) Feed roller
C) Registration roller
D) Duplex assembly

Question

Quizplus · Accepted Answer

The separation pad is responsible for preventing multiple sheets of paper from being picked up at once. If it is worn out or dirty, it can cause the printer to pick up multiple sheets, leading to the issue described.

A User Notices a Laser Printer Is Picking Up Multiple