What is the CORRECT definition of service management?
A) A set of specialized assets for transitioning services into the live operational environment
B) A set of specialized organizational capabilities for delivering value to customers in the form of services
C) The capability of suppliers to deliver services to providers in exchange for money
D) The capability of service providers to minimize their costs without reducing the value of the services
Correct Answer:
Verified
Q520: Application Management plays a role in all
Q521: Which is NOT a sub-process of capacity
Q522: What should the IT service continuity process
Q523: Which is NOT a structure of service
Q524: Which is responsible for the production of
Q526: What is the definition of a service
Q527: Which statement BEST describes a service request?
A)
Q528: Which processes ensure the targets in the
Q529: What BEST describes the customers and users
Q530: Which statement is CORRECT?
A) A function is
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