As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?
A) Identifying stakeholders
B) Job shadowing
C) Defining and determining business analysis processes
D) Planning how requirements will be approached, traced, and prioritized

Question

As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?
A) Identifying stakeholders  
B) Job shadowing
C) Defining and determining business analysis processes
D) Planning how requirements will be approached, traced, and prioritized

Quizplus · Accepted Answer

Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique: Passive/Invisible. In this approach, the observer does not ask questions from the user about his work while the user is working. Active/Visible. In this approach, the observer does ask questions from the user about his work even when the user is working. Answer: A is incorrect. Identifying stakeholders is one of the first business analysis activities. Answer: C is incorrect. Defining and determining business analysis processes are needed as part of business analysis planning. Answer: D is incorrect. Planning how requirements will be approached, traced, and prioritized is a precursor to requirements elicitation.

As a Candidate for CCBA, You Should Be Able to Recognize