Which practice focuses on root cause analysis?
A) Statistical process control
B) Five whys
C) Scatter diagram
D) Pareto chart

Question

Quizplus · Accepted Answer

The Five Whys technique is a root cause analysis tool that involves asking "why" questions to identify the underlying cause of a problem. It helps to identify the true root cause of a problem rather than just addressing symptoms or surface level issues. Statistical process control, scatter diagrams, and Pareto charts are all useful tools in quality management, but they do not specifically focus on root cause analysis.

Which Practice Focuses on Root Cause Analysis