________ is the result of analysis and segmentation by customer value.
A)Proactive customer service
B)Automated customer service
C)Differentiated customer service

Question

Quizplus · Accepted Answer

Differentiated customer service is the result of analyzing and segmenting customers by their value to the business. This involves identifying different groups of customers with varying needs and preferences and tailoring service offerings to meet those needs in a way that maximizes their value to the business. This approach can help companies improve customer satisfaction, loyalty, and profitability by providing better, more personalized service to their most valuable customers. Proactive and automated customer service are also important strategies for enhancing customer service, but they are not directly tied to customer value segmentation.

________ Is the Result of Analysis and Segmentation by Customer