Critical Thinking questions (Multiple Choice) You just sent an e-mail message to your co-worker that looks as follows: HI MARY, CAN YOU PLEASE TELL ME WHEN YOU WILL HAVE THE REPORTS COMPLETED FOR ME? Your co-worker was offended by the message. Why?
A) You were definite about your message
B) In terms of netiquette, you were using sarcasm and humor
C) In terms of netiquette, you were shouting
D) You were not being polite in your words

Question

Quizplus · Accepted Answer

Using all capital letters is considered shouting in the realm of netiquette, which can be perceived as offensive. In this case, the use of all capital letters in the message may have made the co-worker feel as though they were being yelled at, leading to offense.

Critical Thinking Questions (Multiple Choice) You Just Sent an E-Mail