Complaints can be reduced through __________.
A) effective training
B) effective supervision
C) effective recruitment and selection
D) all of these

Question

Quizplus · Accepted Answer

Effective training ensures that employees have the necessary knowledge and skills to perform their job duties correctly, reducing errors that may lead to complaints. Effective supervision provides employees with guidance and feedback to prevent mistakes, and allows for issues to be addressed before they escalate into complaints. Effective recruitment and selection ensures that new employees have the right qualities and experience to perform their job duties, reducing the likelihood of complaints due to incompetence or poor job fit. Therefore, all three measures can contribute to reducing complaints.

Complaints Can Be Reduced Through __________