When administering negative discipline, managers should __________.
A) focus on the person and not the behavior
B) not threaten, argue or show anger
C) ascribe intent to the behavior by implying it was done purposely
D) all of these

Question

Quizplus · Accepted Answer

When administering negative discipline, it is important for managers to remain calm and professional, avoiding threatening, arguing, or showing anger. They should focus on the behavior in question rather than the person and avoid ascribing intent to the behavior, as this can lead to defensiveness and resentment from the employee. Therefore, the best choice is B, "not threaten, argue or show anger."

When Administering Negative Discipline, Managers Should __________