Case-Based Critical Thinking Questions
Case 10-3Betty's computer won't start. After her initial panic, she remembers that there are many tools and options she can use to diagnose and hopefully fix the problem.Betty has been able to eliminate the default settings and basic device drivers as possible causes for her computer's problem. This means she has ____.
A)used System Restore successfully
B)used Safe Mode unsuccessfully
C)used Safe Mode successfully
D)used Startup Repair unsuccessfully

Question

Quizplus · Accepted Answer

If Betty has been able to eliminate default settings and basic device drivers as possible causes, it means she has been able to access her computer in some form or another. Since Safe Mode is designed to help diagnose and fix problems with the operating system, it is the most likely option that she has used successfully.