What is true of service departments?
A) The service manager reports to the parts manager.
B) The general manager reports to the sales manager.
C) The sales manager reports to the owner.
D) The service manager reports to the general manager.

Question

Quizplus · Accepted Answer

The service manager is responsible for overseeing the service department, which includes maintenance and repair work on vehicles. They typically report directly to the general manager, who is responsible for overall dealership operations. Therefore, option D is the correct answer. Options A, B, and C are incorrect as they do not accurately reflect the typical reporting structure within a dealership.

What Is True of Service Departments