Most lawsuits brought by patients are the result of poor interpersonal relationships with health care workers.

Question

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Studies have shown that poor communication and interpersonal relationships with healthcare workers are a major factor in patient lawsuits. Patients who feel dismissed or mistreated may be more likely to pursue legal action. Improving communication and patient-centered care can help prevent these types of lawsuits.

Most Lawsuits Brought by Patients Are the Result of Poor