Tim has removed a virus from a customer's computer. The virus was a Trojan horse that the customer downloaded while trying to purchase software on the Internet.
What final step should Tim perform?
A) Schedule scans and run updates.
B) Disable System Restore in Windows.
C) Enable System Restore in Windows.
D) Educate the user.

Question

Tim has removed a virus from a customer's computer. The virus was a Trojan horse that the customer downloaded while trying to purchase software on the Internet. ​
What final step should Tim perform?
A) Schedule scans and run updates.
B) Disable System Restore in Windows.
C) Enable System Restore in Windows.
D) Educate the user.

Quizplus · Accepted Answer

Educating the user is crucial to prevent future infections by informing them about safe browsing practices and how to avoid downloading malicious software.

Tim Has Removed a Virus from a Customer's Computer